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Every payment fsckmsft processes generates a PDF invoice that you can download at any time from the Billing settings. Workspace Owners and Admins have access to the full billing history, making it straightforward to pull receipts for your finance team or expense reports.

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Find your invoices

1

Open Settings → Billing

Click your organization name in the top-left, select Settings, then click Billing in the left sidebar.
2

Scroll to Billing history

The Billing history table lists every invoice in reverse chronological order. Each row shows the invoice date, amount, payment status, and a download button.

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Download a PDF invoice or receipt

From the Billing history table, click Download PDF on any row to download that invoice as a formatted PDF. The PDF is identical to what you’d receive by email and includes all the information most finance teams need.
Need to share a receipt quickly? Click ⋯ on any invoice row and select Share link to generate a secure, read-only URL you can email to your accountant or paste into an expense report — no login required to view it.

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Set a billing email address

By default, invoices are emailed to the Owner’s account email. You can redirect them to a dedicated billing address — useful if your finance team prefers a shared inbox like billing@yourcompany.com.
1

Open Settings → Billing

Navigate to Settings → Billing.
2

Click Edit next to Billing email

Under the Billing contact section, click Edit next to the current email address.
3

Enter the new billing email

Type the address you want invoices sent to. This can be any email — it doesn’t need to belong to a workspace member.
4

Save

Click Save. Future invoices are delivered to the new address. Previously sent invoices are not re-sent.

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Add a billing address or VAT number

If your invoices need to show a company name, postal address, or VAT/tax ID, add that information under Billing contact in the same settings screen.
1

Open Settings → Billing

Navigate to Settings → Billing.
2

Click Edit billing address

Under Billing contact, click Edit billing address.
3

Fill in the details

Enter your company name, address lines, city, state/province, ZIP/postal code, and country. Add your VAT or tax registration number in the Tax ID field if applicable.
4

Save

Click Save. These details appear on all future invoices. To update them on a past invoice, contact support.
Updating your billing address or tax ID affects future invoices only. If you need a past invoice reissued with new details, reach out to the fsckmsft support team with the invoice number.

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Understand invoice line items

A typical fsckmsft invoice contains the following sections:
Line itemWhat it means
[Plan name] — [N] seats × [price]The base subscription charge. Multiplies the per-user monthly or annual price by the number of active seats in your workspace at billing time.
Proration creditA negative line item reflecting unused days on a previous plan or cycle. Applied automatically when you upgrade, switch billing cycles, or remove seats mid-cycle.
Proration chargeA positive line item for days added mid-cycle — for example, when you upgrade your plan or add seats partway through a billing period.
SubtotalThe sum of all charges and credits before tax.
Tax (VAT / GST / sales tax)Calculated automatically based on the billing address and tax ID you’ve provided, and applicable local regulations.
Total dueThe final amount charged to your payment method.
Amount paidThe amount successfully captured. If this differs from Total due, a partial account credit was applied.
Account credit appliedAny credit balance from previous overpayments or proration credits drawn down against this invoice.
If you see a $0.00 invoice in your billing history, it typically means an account credit covered the full amount due that period. You can still download it as a receipt.

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Failed payments

If a payment fails, fsckmsft sends an email to your billing address and retries the charge automatically over the next 7 days (at days 1, 3, 5, and 7 after the initial failure). Your plan remains active during this retry window. If all retries fail, your workspace is downgraded to the Free plan until payment is resolved. To resolve a failed payment:
1

Open Settings → Billing

Navigate to Settings → Billing. A banner at the top of the page shows the failed invoice and an Update payment method button.
2

Update your payment method

Click Update payment method, enter the new card details, and save.
3

Retry the charge

After saving a valid payment method, click Retry payment on the failed invoice row. A successful charge immediately restores your previous plan.
If your workspace is downgraded due to a failed payment, content and settings that exceed Free plan limits become read-only. Retrying a successful payment restores full access instantly — no data is lost.